All SciNote Premium plans include free personalized onboarding, active customer support, setup and installation, as well as ongoing maintenance and updates.
SciNote ELN is trusted by the FDA, USDA & 90k+ scientists in 100+ countries.
SciNote Functionalities Overview PDF resource covers team onboarding, data structure, efficient inventory tracking and management, streamlined protocol and SOP management, seamless team collaboration, compliance with CFR 21 Part 11 and GxP regulations, versatile integrations, and API access.
How does SciNote’s pricing work?
SciNote’s pricing is based on the needs of our users. Each plan is designed to equip your lab with all the necessary tools for managing your lab work digitally, while meeting specific requirements such as FDA 21 CFR part 11 or QA needs.
Do you charge for your onboarding and customer support?
There are no additional charges for SciNote’s onboarding experience and top-rated customer support. They are included in all premium plans. We will also work with you to set up your account. Learn more about our customer success experience.
What happens if my needs grow, or that I need specific features or functions?
The packages now offer more possibilities for scaling up and adding features that in the past were not available to users subscribing to different plans. Review the functionalities overview PDF and contact us to see how we can help customize SciNote to your needs.
What happened to the academia plan? Do you offer discounts for academic institutions?
We offer significant discounts for academic users, as well as plans for using SciNote in a classroom setting. Please contact us so we can help you get set up.
What if I work alone and only need to use SciNote for myself as an individual user?
You can sign up for a free SciNote account, which offers unlimited experiments and 10GB of storage. If you are looking for additional features and customer support, please consider getting our essential plan for your needs.
I need to integrate other software and instruments with SciNote. Is that possible?
Yes. We offer RESTful API solutions. We are happy to share additional documentation with your IT personnel so you can determine what is feasible. SciNote also comes with a few integrations, such as Microsoft Office (Word, Excel, PowerPoint) and Protocols.io. For a complete list of available integrations, visit our integrations page.
My team have never used SciNote before. Is it possible to try it before we make a purchase?
Definitely. Our team will set you up with a free demo site and a 14-day trial period so that you can test drive SciNote, and make sure you are happy with it before you purchase.
What resources are available for self-training or for sharing with colleagues?
We provide additional training materials on YouTube and through our web knowledge base and SciNote courses. We also maintain a LinkedIn SciNote community where users can ask questions and exchange tips to learn from each other.
What if I have specialized needs?
Please contact us if you have additional needs or have questions about SciNote – we are here to help.
The fastest way to learn what SciNote ELN has to offer is to schedule a Q&A session with us. Book a 30 min informative meeting now, and don’t miss out on critical information.
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Watch the webinar “How to transition to ELN?” with Jonas Kosten, PhD, Neuway Pharma, on how to handle an objective ELN evaluation and download their ELN evaluation excel template.
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